HIPAA — and that's just the start
BAAs with every subprocessor, PHI segregation, audit logs for every read. Then HITECH, state laws, and per-payer demands stack on top.
Patient portals, telemedicine, EMR integrations, practice management and provider tools — built HIPAA-first, accessible by default, and designed for use in a hospital corridor, not a UX studio.
Why healthcare is hard
When the user is in a clinical setting, every UX shortcut becomes a patient-safety risk and every data leak is a federal headline.
BAAs with every subprocessor, PHI segregation, audit logs for every read. Then HITECH, state laws, and per-payer demands stack on top.
Epic, Cerner, Athenahealth — interop is FHIR on a good day, HL7 v2 on a normal one, screen-scraping on a bad one.
Patients with low vision, motor impairment, cognitive load. WCAG 2.2 AA is the floor — not a stretch goal.
Workflows must fit between patients. Anything that adds clicks gets abandoned, no matter how clever it is.
A dropped consultation isn't a UX bug — it's a patient who didn't get care. WebRTC tuning matters here in a way it doesn't elsewhere.
ICD-10, CPT, HCPCS, ERA/EDI 837/835. Billing flows that fail at the payer kill cash flow more than any product issue.
What we build · for healthcare
Standards we operate to