Tenant isolation is the foundation
Get this wrong and every other security control is theater. Row-level security, encryption per tenant, audit-by-tenant. Designed in, not bolted on.
Multi-tenant architecture, metered billing, SSO/SCIM, audit logs, role-based access — everything an enterprise procurement questionnaire asks about, ready to answer 'yes.'
Why SaaS is hard
The product must feel easy. The platform must satisfy a security team. The pricing must keep margin positive at scale. All at once.
Get this wrong and every other security control is theater. Row-level security, encryption per tenant, audit-by-tenant. Designed in, not bolted on.
Per-seat, per-usage, plan tiers, overages, proration, refunds. Get the data model right early — refactoring it post-revenue is a multi-quarter nightmare.
Above a certain ACV, enterprise won't sign without SAML SSO and SCIM provisioning. Build these once, properly.
One noisy tenant shouldn't slow everyone else. Query budgets, fair scheduling, isolation at the right layers — designed for it.
Activation in the first session decides whether you have a customer or a churned signup. Aha-moment design is engineering, not marketing.
Slack, Google Workspace, Salesforce, Zapier, Linear, Notion. Without integrations, you're a silo. With too many bad ones, you're support hell.
What we build · for SaaS
Standards we operate to