App Support & Maintenance
You built the app. Now keep it running. We handle bug fixes, updates, monitoring, security patches, and performance optimization—so your team can focus on new features, not firefighting production issues.
Ongoing App Care That Actually Works
Bug Fixes & Patches
Quick response to bugs, crashes, and issues. We triage, fix, test, and deploy patches before problems escalate into customer complaints.
Security Updates
Dependency updates, vulnerability patches, and security monitoring. Stay ahead of CVEs before they become breaches.
Performance Monitoring
24/7 uptime monitoring, performance tracking, and proactive alerting. We catch issues before your users notice them.
Platform Updates
Keep up with iOS, Android, and web platform changes. New OS versions, deprecated APIs, and breaking changes handled for you.
Database Optimization
Query optimization, index tuning, backup verification, and data cleanup. Keep your database fast and reliable as it grows.
Infrastructure Support
Server maintenance, deployment automation, scaling adjustments, and cost optimization. Your infrastructure just works.
Choose Your Support Level
Basic
Starting at $2,500/month
- Bug fixes and patches
- Security updates
- Basic monitoring
- Quarterly dependency updates
- Email support
- 20 hours/month support time
Professional
Starting at $5,000/month
- Everything in Basic
- 24/7 uptime monitoring
- Performance optimization
- Monthly dependency updates
- Slack support channel
- 40 hours/month support time
- Quarterly health reports
Premium
Custom pricing
- Everything in Professional
- Dedicated support engineer
- Proactive maintenance
- Custom SLA agreements
- Priority bug fixes
- Unlimited support time
- Monthly strategy calls
What's Included in Every Plan
Continuous Monitoring
We watch your app 24/7 so you don't have to. Automated alerts and health checks keep you informed.
- Uptime monitoring with instant alerts
- Performance metrics and trends
- Error tracking and logging
- Resource usage monitoring
- API endpoint health checks
- Database performance metrics
Regular Updates
Keep your app secure and compatible with the latest platforms and dependencies.
- Security vulnerability patches
- Dependency version updates
- Operating system compatibility
- Third-party API updates
- Framework and library upgrades
- Breaking change migrations
Performance Optimization
Your app gets slower over time. We keep it fast with ongoing optimization work.
- Database query optimization
- Code profiling and improvements
- Caching strategy refinement
- Asset optimization (images, bundles)
- API response time reduction
- Load time improvements
Documentation & Reporting
Stay informed with regular reports on app health, incidents, and improvements.
- Monthly maintenance reports
- Incident post-mortems
- Performance trend analysis
- Security audit summaries
- Code change documentation
- Uptime and reliability metrics
What Proactive Maintenance Achieves
The Hidden Cost of "We'll Fix It Later"
Apps without maintenance die slowly. Performance degrades, security vulnerabilities pile up, and technical debt compounds until even simple changes take weeks. Proactive support prevents death by a thousand cuts.
Prevent Downtime Disasters
Every minute of downtime costs revenue and trust. Proactive monitoring catches issues before users see them. We fix problems at 3 AM so you don't wake up to angry customers.
Focus on Growth, Not Bugs
Your team should build features, not fight fires. We handle the maintenance grind—bug fixes, updates, patches—freeing your developers to work on what actually grows the business.
Security Before Breaches
New vulnerabilities are discovered daily. We patch dependencies, update libraries, and monitor for threats continuously. Sleep better knowing security is handled.
Predictable Monthly Costs
No surprise bills for emergency fixes. Fixed monthly cost covers ongoing maintenance, updates, and support. Budget confidently knowing what you'll spend.
Institutional Knowledge
When developers leave, tribal knowledge disappears. Our documentation and ongoing involvement mean continuity even when your team changes.
Stay Competitive
Platforms evolve constantly. New iOS, Android updates, API changes, framework versions. We keep your app modern so competitors don't leapfrog you with better tech.
Stop Putting Out Fires
Get proactive support that prevents problems instead of just reacting to disasters. Choose a plan that fits your stage and budget.