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Terms of Use

Please read these terms carefully before using our website and services.

Last Updated: January 2025

1. Acceptance of Terms

  • By accessing or using our website and services, you agree to be bound by these Terms of Use.
  • If you do not agree to these terms, do not use our website or services.
  • We reserve the right to modify these terms at any time.
  • Continued use after changes constitutes acceptance of modified terms.
  • These terms apply to all visitors, users, and others who access our services.

2. Services Description

  • Bitdo provides custom software development services.
  • Services include web applications, mobile apps, API development, and consulting.
  • Specific service terms are outlined in individual project agreements.
  • We reserve the right to modify, suspend, or discontinue services at any time.
  • Not all services may be available in all geographic locations.

3. User Accounts

  • You may need to create an account to access certain services.
  • You are responsible for maintaining account confidentiality.
  • You are responsible for all activities under your account.
  • Notify us immediately of any unauthorized access.
  • We reserve the right to suspend or terminate accounts that violate these terms.
  • One person or legal entity per account (no account sharing).

4. User Obligations

  • Provide accurate and complete information.
  • Use services only for lawful purposes.
  • Do not violate any applicable laws or regulations.
  • Do not interfere with or disrupt our services or servers.
  • Do not attempt to gain unauthorized access to our systems.
  • Do not use automated systems to access our services without permission.
  • Respect intellectual property rights of Bitdo and others.

5. Intellectual Property

  • All content on our website is owned by Bitdo or our licensors.
  • You may not copy, reproduce, or distribute our content without permission.
  • Our trademarks, logos, and branding are protected.
  • Custom code developed for clients: Ownership terms specified in project agreements.
  • You retain ownership of content you provide to us.
  • You grant us license to use your content as necessary to provide services.

6. Privacy and Data

  • Our Privacy Policy governs collection and use of your data.
  • By using our services, you consent to our data practices.
  • We implement security measures to protect your information.
  • You are responsible for maintaining confidentiality of your data.
  • See our Privacy Policy and Security pages for more details.

7. Payment Terms

  • Fees for services are outlined in project agreements or quotes.
  • Payment terms: Typically 50% upfront, 25% at midpoint, 25% at completion.
  • All fees are in USD unless otherwise specified.
  • Late payments may incur fees and service suspension.
  • Refunds are handled on a case-by-case basis per project agreements.
  • We reserve the right to change pricing with notice.

8. Project Deliverables

  • Deliverables are defined in individual project agreements.
  • Timelines are estimates and may change based on scope or unforeseen issues.
  • Client cooperation required for timely delivery.
  • Changes to scope may affect timeline and budget.
  • We provide 30 days of free bug fixes post-launch.
  • Ongoing support available through maintenance agreements.

9. Warranties and Disclaimers

  • Services provided "as is" without warranties of any kind.
  • We do not guarantee uninterrupted or error-free service.
  • We do not warrant that our services will meet all your requirements.
  • We are not responsible for third-party services or content.
  • You use our services at your own risk.
  • Some jurisdictions do not allow disclaimer of warranties; limitations may not apply.

10. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages.
  • Our total liability is limited to fees paid for services in past 12 months.
  • We are not liable for data loss, business interruption, or lost profits.
  • These limitations apply to the fullest extent permitted by law.
  • Some jurisdictions do not allow limitation of liability; limitations may not apply.

11. Indemnification

  • You agree to indemnify Bitdo from claims arising from your use of services.
  • This includes claims from your violation of these terms or applicable laws.
  • You agree to defend, indemnify, and hold us harmless from damages and costs.
  • This obligation survives termination of these terms.

12. Termination

  • We may terminate or suspend access for violations of these terms.
  • You may terminate your account at any time.
  • Termination does not affect obligations incurred before termination.
  • Upon termination, your right to use services ceases immediately.
  • Provisions that should survive termination will survive.

13. Dispute Resolution

  • Disputes will be resolved through binding arbitration in San Francisco, CA.
  • Arbitration conducted under AAA Commercial Arbitration Rules.
  • You waive right to class action lawsuits.
  • Some jurisdictions may not allow mandatory arbitration.
  • Each party bears their own costs unless otherwise awarded.

14. Governing Law

  • These terms governed by laws of State of California.
  • Exclusive jurisdiction in courts of San Francisco County, California.
  • If any provision is invalid, remaining provisions remain in effect.
  • Our failure to enforce any right does not waive that right.

15. Changes to Terms

  • We reserve the right to modify these terms at any time.
  • Changes will be posted with updated "Last Updated" date.
  • Material changes will be communicated via email or website notice.
  • Continued use after changes constitutes acceptance.
  • Review terms periodically to stay informed.

16. Contact Information

  • For questions about these Terms of Use:
  • Email: [email protected]
  • Phone: (555) 123-4567
  • Mail: Bitdo, Inc., Legal Department, 123 Tech Street, San Francisco, CA 94105
  • Include "Terms of Use" in subject line.

Questions About Terms?

Our legal team is here to help clarify.