System: Operational
Support
EN
C/
Get Started
Legal

Accessibility

We are committed to ensuring our website is accessible to everyone, including people with disabilities.

Last Updated: January 2025

1. Our Commitment

  • We believe in equal access and opportunity for all users.
  • We strive to conform to WCAG 2.1 Level AA standards.
  • Accessibility is an ongoing effort, and we continuously work to improve.
  • We welcome feedback to help us enhance accessibility.

2. Accessibility Features

  • Semantic HTML: Proper use of headings, lists, and landmarks for screen readers.
  • Keyboard Navigation: Full website navigation without a mouse.
  • Focus Indicators: Clear visual indicators for keyboard focus.
  • Alt Text: Descriptive alternative text for all meaningful images.
  • Color Contrast: Sufficient contrast ratios for text readability.
  • Responsive Design: Works across devices and screen sizes.
  • ARIA Labels: Appropriate ARIA attributes for enhanced screen reader support.

3. WCAG Compliance

  • We aim to meet WCAG 2.1 Level AA standards.
  • Perceivable: Information presented in ways all users can perceive.
  • Operable: Interface components and navigation are operable by all.
  • Understandable: Information and interface operation are understandable.
  • Robust: Content works with current and future technologies.

4. Assistive Technologies

  • Screen Readers: Compatible with JAWS, NVDA, VoiceOver, and TalkBack.
  • Screen Magnification: Works with ZoomText and built-in browser zoom.
  • Voice Recognition: Compatible with Dragon NaturallySpeaking and similar tools.
  • Keyboard-Only Navigation: Full functionality without mouse or touchpad.

5. Browser Support

  • Modern browsers: Chrome, Firefox, Safari, Edge (latest 2 versions).
  • Browser accessibility features are fully supported.
  • Responsive design adapts to different viewport sizes.
  • Progressive enhancement ensures core functionality for all users.

6. Third-Party Content

  • We strive to ensure third-party content meets accessibility standards.
  • Some embedded content (videos, maps) may have limitations.
  • We provide accessible alternatives where possible.
  • Contact us if you encounter accessibility issues with third-party content.

7. Document Accessibility

  • PDFs and documents are created with accessibility in mind.
  • Alternative formats available upon request (HTML, plain text).
  • Documents include proper structure, headings, and alt text.
  • Contact us if you need a document in an alternative format.

8. Ongoing Improvements

  • Regular accessibility audits and testing with real users.
  • Staff training on accessibility best practices.
  • Integration of accessibility into our development process.
  • Monitoring and fixing accessibility issues promptly.
  • Staying current with accessibility standards and guidelines.

9. Known Limitations

  • We are aware of some areas that need improvement.
  • Legacy content may not fully meet current standards.
  • Some complex interactive features are being enhanced.
  • We prioritize fixes based on impact and user feedback.

10. Feedback and Support

  • We value your feedback on accessibility.
  • If you encounter barriers, please let us know.
  • We aim to respond to accessibility concerns within 2 business days.
  • Your input helps us improve for everyone.

11. Contact Us

  • For accessibility questions or to report issues:
  • Email: [email protected]
  • Phone: (555) 123-4567
  • Mail: Bitdo, Inc., Accessibility Team, 123 Tech Street, San Francisco, CA 94105
  • Please include "Accessibility" in the subject line.

Help Us Improve

Report accessibility issues or provide feedback.

Contact Us →Help Center